Have you ever had a customer/client who is costing you more than you will ever recoup? How about the realization when, as hard as you try, you cannot help a customer achieve their goals? In other cases you may find you really aren't reaching your target market, that "A+ Customer". In these cases you may want to consider "Firing" your customer. Read this recent article on the topic: Building a successful small business takes ingenuity, perseverance and stamina. But once established, staying at the top of your game requires exceptional customer service. Your clients are your biggest assets a