I Serve at the Pleasure of the Client

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The first time I heard the statement “I serve at the pleasure of the President” was on West Wing back in the early 2000’s. When I started my Virtual Assistant Services business, I thought about that statement and realized it represented the way I work with my clients.

I know a lot of things, I have a lot of experience, and I have a lot of advice to offer on what you should do and how you should do it, but in the end what I do for your business is what you want me to do.*

When we begin work, I learn from a client what they want to achieve, I tell them what I think the best way is to achieve it, and we come to consensus of how to move forward that works for everyone involved.

So, as you look at your to-do list, consider what I can offer you and contact me if I can be of help.

*If we find we have views that are so greatly different from one another we can’t come to agreement, then we should not be working together. 

3 Easy Steps to Link Your Google Accounts & Boost Local Search Marketing

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There are so many different ways to list your business online, it can be very confusing. Whether we like it or not, Google is king. If you can master the way your business appears on Google, you will be on the road to cleaning up your online presence, because a lot of the other search tools pull their data from that Google listing.

I could take you down the road of cleaning this up in my brand management services, but this article hits the high points:  3 Easy Steps to Link Your Google Accounts & Boost Local Search Marketing – Manta

How to Stand Out on LinkedIn

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If you rely on networking to grow your business and reputation, you need to take some time to update your LinkedIn presence and take advantage of some of the new tools they have available.

And it’s not just for individuals anymore – you can now create company pages and showcase pages for your products and services. This article offers a nice summary of some of the new features you will find:   How to Stand Out on LinkedIn With Visual Content

Need more help?

Expanding on Word of Mouth Advertising

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A few years ago we were in need of some tree trimming at our house. So I asked a neighbor who had a large pine cut down if she would recommend the company she used. She was very excited to tell me how impressed she was with their work, and even passed the company name, phone number and contact person. I called them, had great results, and have used them several times since.

You may be missing your best marketing:  testimonials and quotes from your current customers!

When a customer or client sends you an email with a positive thank-you, what do you do with that compliment? Here’s an idea – SHARE IT!! Just like my question of my neighbor, people want to hear the experience of others, so if they come to your website and see a list of comments from your customers, they will be more likely to trust you with their business.

This article offers even more ways to use your website to promote your business:   How to Turn Your Website Into A Lead Generation Machine

6 Steps to Building Your Own Market Analysis

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You have a great idea for a business.
You have a business already, but you want to add a new service.
You have a business already, but you aren’t experiencing the growth you need.

Here’s a question, did you analyze your market and its needs before you started down this road? Sometimes what we think is an opportunity is clouded by our enthusiasm. The old “Rose Colored Glasses” problem. Or, in reverse, you don’t see an opportunity because you aren’t looking closely enough at the market.

This article has a really great, concise outline of the steps you MUST take before you invest in a new opportunity:  6 Steps to Building Your Own Market Analysis

The Value of Webinars

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A while back I talked about the value of live seminars and workshops.

While I still prefer in-person events, there is tremendous value in webinars if you do them right.

The biggest advantage of a webinar is their reach. Never offer a webinar only one time – if your webinar tool does not allow you to record and manage your recorded webinar, you need to find a tool that does. I recommend and use GoToWebinar for this very reason. It has a very easy interface for sharing a recorded webinar,  gives you great insight into who watched, when they watched, how many times they watched and how interested they were.

Here’s a bit more on the value of webinars: The Value of Webinars for the Modern Marketer

6 Ways to Improve Your Local Online Presence (and why you should)

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My husband asked if I wanted to go to a restaurant down the road from us that offers a very unique menu, and it changes seasonally. We go there a lot for brunch and that menu is generally predictable, but we don’t often go for dinner. They also have daily specials including delicious soup, so I was curious to learn that day’s special, or at a minimum, the current season’s dinner menu items. As little as five years ago I may have pulled out the phone book and called them, or just taken my chances. But it’s 2017 so I pulled out my phone and looked them up. I didn’t find the daily special, but I did find the seasonal menu.

If you are like most small businesses, most of your customers are nearby. But even if you’re just around the corner, your customers and prospects are still going to use their tablet, phone or computer to check you out before they contact you.  And for those that don’t know you exist (yet), you will want your listing to appear right up there with the company three states away that might do the same thing as you.

This article has tips for creating that visibility  6 Reasons You Need to Verify Your Business Listings Right Now.

And if you’re still confused, I can help!  And by the way, dinner was delicious!


Why Seminars Still Work

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I like webinars for conveying new information or training, but I really LOVE workshops and seminars. In some ways they seem “retro”, like receiving paper mail.

When participants take time out of their busy day to physically appear at a location for the purpose of learning some new skill, experience a new product or to network, you know they are really interested in what you have to share. Take a minute to read this author’s experience: Why Seminars Still Work

4 Tips for Your Next Email Blast

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If you’ve visited my website you know I’m big into email marketing. I work with a lot of people who are trying to use email as their primary advertising and marketing tool, and in many cases they are doing a great job.

And then there’s everyone else. And that’s where I come in! If you are expecting your email advertising to create sales or some kind of response from the recipient, you need to spend time planning your content in advance.

This article outlines four things you should consider when creating your email campaigns How to Write Email Copy that Converts .

These tips aren’t the end of the story, but they will get you started.